Company Name : MAQ Software
- Website : www.MAQSoftware.com
- Education : B.E/ B.Tech in CS/IT/ECE/EEE/EIE
- Experience : 0-2 Years
- Location : Hyderabad
- Job Description :Systems Engineer
Desired Profile :
- Monitoring systems/servers and functions.
- Support hundreds of production Windows servers in a 24X7 shift model.
- Identify and document common recovery procedures for service impacting incidents.
- Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group.
- Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy.
- Drive operational aspects of incident management, ensuring SLA’s for time, quality, and customer satisfaction are met for our global infrastructure.
- Managing customer interaction with utmost professionalism, courtesy and responsiveness.
Desired Skills :
- Operations Experience in a 24 x 7 x 365 support model.
- Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration.
- Excellent problem resolution, judgment, and decision-making skills.
0 to 2 years of IT Technical support and familiarity with the following Microsoft products:
- Windows Server 2008
- SQL Server 2008
- IIS6/7
- SharePoint 2007/ 2010
- Power Pivot
- Hyper V
- Windows 7
- VPN
Contact Details :
Name : Mr: Anish K
Address :
Phoenix Infocity Pvt Ltd
Building H08, Level 7 Behind Dell Campus
HITEC City 2, Madhapur
Hyderabad 500 081
Phoenix Infocity Pvt Ltd
Building H08, Level 7 Behind Dell Campus
HITEC City 2, Madhapur
Hyderabad 500 081
Send Your Resume To Email : ApplyIT@MAQSoftware.com
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