Opportunity in Tesco - Walk-in interviews on 30th November 2011 @ Bangalore

Experience: 0 - 3 years

Salary Offered: 0.0 - 3.0 Lacs

Job Location: Bengaluru/Bangalore

Dear Candidate,

Opportunity in Tesco - Walk-in interviews on 30th November 2011 - Voice Process
Timings: 10.30am - 1.00pm
Eligibility criteria: Any Graduates (No BE, B/Tech)
Job description:

• To resolve issues for stores around distribution of goods from the depots to stores. To liaise with depots & the planning teams to facilitate distribution of goods; also route complex calls to the support team for them to resolve the issue for stores. 
• Resolve day to day operational issues/queries and escalate where appropriate to deliver "No one tries harder for customers". 
• Send regularly report to stakeholders on team's performance and KPIs
• Ensure that the team updates all supplier/ buyer inputs on time and keep up to date
• Ensure that my team continually adds value to business and delivers more complex tasks/activities
• Understand the business, its requirements and respond appropriately and timely

Essential skills:

1. Experience in working in a phone based Customer Service team
2. Excellent interpersonal skills
3. Candidate should be willing to work in Inbound Voice Support
4. Excellent communication skills

Please carry the following documents:

• Copy of this mail or they would not be allowed in the campus (Mandatory) 
• Updated copy of Resume 
• All Education documents (10th, 12th, Graduation Mark sheets and Convocation certificate) 
• Experience Letter (Offer letter, Pay slip and Relieving letter) 
• Photo Identity card ( driving License, PAN card) 

Venue Details:
Tesco Hindustan Service Centre 
#81, #82, EPIP Area,
Research Center2, Next to Vydehi Hospital
Whitefield,
Bangalore-560066
Route guide:
1. via airport road:
-reach Marthahalli,
-ask for directions for ITPL via Brookfield
-as you travel towards ITPL, you will find SAP on your left,
-Travel further ahead (about 500 meters) you will find a circle, take right go straight on that road on your left you will find Tesco.
Or
2. via Whitefield Road:
-Reach Ulsoor,
-travel on Old Madras Road, you will reach
-Krishnarajapuram Railway Station,
-Pass the railway station and travel on Whitefield Road (Road towards ITPL) (Do NOT take the flyover),
-As you travel you will find TATA Elxsi, Speed Zone and 
Ryan International School on your Left,
-Before reaching ITPL, You will find a signage on your left
Reading 'WELCOME TO EXPORT PROMOTION INDUSTRIAL AREA
-Take a right turn at this point, you will find
Sri Satya Sai Baba Hospital on your left,
-Further ahead (about 400 meters), you will find a circle, go straight on your left you will find TESCO.
Contact Person: Sanjana Eshwar